Flat-rate In-Shop Desktop Computer Repair Services
Diagnostic Fee – Waived with any service. $100 at time of drop off.
Expedite Fee – Immediate placement on bench and priority diagnostic. $100
System Optimization Fee – Registry clean-up, hard drive defrag, remove unused programs and non-infectious malware. $100
Backup to External Media or Separate System Fee – Copy and transfer to separate system or external media. $100
Virus/Spyware Clean Fee – Virus/Spyware/Adware removal. Includes updates to antivirus software and Windows critical updates. $175
OS Repair Attempt (or OS reload only) Fee – Attempt to repair specific issues with OS when Windows corruption cannot be automatically repaired, and wipe-reload is declined (this service is NOT GUARANTEED and may result in a wipe-reload at additional cost).
Wipe & Reload Windows OS Fee – Diagnostic, backup of data files, wipe and reload of OS, installation of hardware drivers, restore of data files to assumed original location (or hard drive image and transfer HD content to new drive when possible). Printer/Scanner/ Camera Software reinstall is not included. $250
Data Recovery Attempt Fee – In-house data recovery attempt (this service is NOT GUARANTEED). $100
DriveSavers – Confirm drive failure, coordination with DriveSavers, shipping of documentation and drive for recovery. $TBD
Hardware Installations Fee – Each CPU, CD/DVD, Video, Network, USB, Card Readers, Power Supply (memory or hard drive installation FREE with any other service or hardware/software purchase), plus cost of part as quoted. $100
Other Services Fee – Software installation or troubleshooting, peripheral device repair, warranty coordination, cable management, or any service not listed. $100/hr.
Motherboard Replacement Fee – Motherboard Replacement – hardware only. $100
Laptop, Tablet, Surface, All-In-One & Extreme Slimline Desktop Hardware Services
Hardware Services – Installation of CD/DVD, Network, and non-integrated Keyboards.
(Also CPU, Power Supply, Memory, Keyboard and Hard Drive in the event the case must be disassembled for access or installation.) $100
Screens/Touch Screens – Replace laptop screens (+ screen cost, as quoted). Cost cannot be quoted without physical inspection of system. $100/hr.
All Other Laptop Services – Software installation or troubleshooting, warranty coordination, and all other in-shop services not listed above. $ 100/hr.
Off Site Services (Service Calls)
Expedite Fee – Same day scheduled service call. Additional charge, plus hourly. $100
Pickup & Drop Off – Travel to your location*. Less than 30 minutes round trip $50. $100/hr.
Off-Site Service – All off-site services including new system setups, networking, on-site troubleshooting, peripheral installation and travel time.*
One hour minimum, plus ½ hour increments.
– Does not include OS repair/install/upgrade, virus removal, or hardware installations (return to shop only).
– Bench flat rate applies in addition to service call fee for business emergency only.
- Round trip travel time based on Google Maps estimate.