ITS Alaska has kept Seward.com on the cutting edge of technology. In addition to our phenomenal website, the team at ITS has created a state of the art Mount Marathon Race© registration program for what is one of the most famous Alaskan sporting events.
Over the past year, Quentin has introduced WordPress to me and my staff so that we are able to easily update and keep our website current. I will be the first to tell you, I am not exactly what you’d call “tech savvy” but WordPress is absolutely user-friendly.
I cannot imagine a better or more reliable support
staff provided at ITS, and I hope I never have to!
Cindy Clock - Executive Director
Seward Chamber of Commerce
ITS Alaska has provided the professional level of service we were searching for at an affordable price. They have an extensive portfolio that clearly demonstrates their true understanding of destination marketing as well as the mission of a chamber of commerce. And through working with them, not only have we found this to be true, they have exceeded our expectations from day one. The team at ITS Alaska has been a pleasure to work with and we look forward to working with them in the years to come.
Tina Baldridge, Former Executive Director
Kenai Chamber of Commerce
I have been a client of ITS Alaska for over ten years. During that time, I have purchase three computer systems for the Alaska Association of Realtors and one for my home. Every purchase has been an easy transition - all the software and data loaded and everything functioning properly.
Prior to a 3-day conference I discover my laptop was not operating properly. When I brought the laptop into ITS Alaska for repair, Quentin let me use her personal laptop for the conference. This excellent customer service is one of the reasons I use ITS Alaska for all my computer and website needs.
Sandy Eherenman, RCE
Alaska Association of Realtors
To remain efficient as a small business owner, I have to outsource a number of services. The selection process is based on one thing: Results. Quite simply, ITS delivers – with every request, every project, every time. I feel like I have my own in-house IT department. Their quality of service surpasses most, with their most redeeming attributes being:
Promptness – their responses are immediate, if not within 24 hours, of a request.
Personalized Service – from the first call, you feel like you’re working with a trusted friend, who really cares about your business.
Customized – everything they do is customized to what you want (even when you don’t know what you want!). They do an exceptional job of asking exploratory questions designed to get-to-the-heart of the project.
Tenacious – they put 100+% into every project and will spend the time necessary to get-it-right.
Superior Quality – their final products are clean, polished and of exceptional quality.
They were able to take an unclear vision and produce a unique result, of which I’m beyond pleased with … Everyone should have ITS’ phone number in their back pocket - I wouldn’t go anywhere else for ANY of my IT needs.
Karen Carswell Kirk, M.Ed.